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Guest Service Agent
Marina Bay Sands
Posted
3 weeks ago

Singapore, Singapore

Onsite

SGD 3K

Full Time

Job Categories

Customer Service Hospitality Tourism Travel

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Sema Summary

The Guest Service Agent at Marina Bay Sands will be responsible for providing exceptional customer service to guests at the Canal Boat Rides. This role involves managing guest inquiries and assisting with boat ride operations. Ideal candidates should possess a friendly demeanor and be effective communicators. The position is full-time and based on-site in Singapore. Competitive salary and the chance to work in a renowned hospitality environment are offered.

About Company

Marina Bay Sands is a leading integrated resort renowned for its luxury amenities, exceptional hospitality, and iconic architecture. It offers a unique experience for both leisure and business travelers.

Core Requirements

High school diploma
Excellent communication skills
Customer service experience
Ability to manage inquiries
Teamwork capability

Responsibilities

Greet guests upon arrival.
Manage guest inquiries effectively.
Assist with boat ride operations.
Provide information about services.
Ensure safety procedures are followed.
Handle guest feedback professionally.
Work collaboratively with teammates.

Must Have skills

Customer serviceCommunicationTeamworkProblem-solvingTime management

Nice To Have Skills

Multilingual skillsSales experienceConflict resolutionAdaptabilityAttention to detail

Job Keywords

guest servicescustomer supporthospitalitytourismSingapore

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