Guest Service Agent
Hilton
Posted
2 weeks ago
Greater Pattaya Area
Onsite
THB 30K
Junior Level
Full Time
Sema Summary
The Guest Service Agent at Hilton is responsible for delivering outstanding customer service to guests in the Greater Pattaya Area. The role includes managing guest inquiries and concerns and ensuring a pleasant stay. Ideal candidates will have experience in customer-facing roles and a passion for hospitality. This full-time position offers a junior level opportunity within a leading hospitality brand. No remote work is available.
About Company
Hilton is a global hospitality company known for its exceptional service and commitment to guest satisfaction.
Core Requirements
- High school diploma or equivalent.
- Strong communication skills.
- Experience in customer service.
- Ability to work in a team.
- Willingness to learn.
Responsibilities
- Welcome and check in guests.
- Handle guest inquiries and complaints.
- Provide information about hotel services.
- Coordinate with housekeeping and maintenance.
- Process payments and manage reservations.
- Ensure cleanliness of the lobby area.
- Assist with check-out procedures.
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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