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Tanah Bakery and Grill

Guest Relations Officer

Tanah Bakery and Grill

Posted

4 weeks ago

Denpasar, Bali, Indonesia

Onsite

IDR 6M

Full Time

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Sema Summary

The Guest Relations Officer at Tanah Bakery and Grill plays a crucial role in ensuring customer satisfaction and enhancing the dining experience. This position requires strong interpersonal skills to address customer needs and resolve issues effectively. Responsibilities may include managing guest inquiries, coordinating with staff to improve service, and fostering a welcoming environment. Situated in Denpasar, Bali, this full-time role offers an opportunity to work in a vibrant hospitality setting. Candidates should be ready for an engaging and dynamic work atmosphere.

About Company

Tanah Bakery and Grill is a popular dining establishment located in Bali, Indonesia, known for its commitment to providing exceptional food and customer service.

Core Requirements

  • High school diploma or equivalent
  • Strong communication skills
  • Customer service experience
  • Ability to work in a team
  • Problem-solving skills

Responsibilities

  • Greet and welcome guests
  • Address customer inquiries and complaints
  • Coordinate with kitchen and service staff
  • Enhance guest dining experiences
  • Maintain a positive atmosphere
  • Collect customer feedback
  • Assist in managing reservations

Must Have skills

CommunicationCustomer ServiceProblem SolvingTeamworkInterpersonal Skills

Nice To Have Skills

MultilingualSales SkillsConflict ResolutionTime ManagementAdaptability

Job Keywords

guest relationscustomer servicehospitalityproblem-solvingcommunications

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