Group Support Executive
IHG Hotels & Resorts
Posted
last month
Makati, National Capital Region, Philippines
Remote
PHP 30K
Junior Level
Full Time
Sema Summary
The Group Support Executive role involves supporting Regional Sales Centers in managing group inquiries to maximize revenue. You'll enhance customer conversions through effective communication and documentation.
About Company
IHG Hotels & Resorts is a global hospitality company known for its commitment to True Hospitality for Good. With over 6,800 hotels across 100 countries, it houses various hotel brands catering to all market segments.
Core Requirements
- Bachelor's degree in relevant field
- At least one year of business experience in sales support
- Strong verbal and written communication skills
- Ability to manage multiple tasks
- Organizational skills for data management
Responsibilities
- Support inquiry management for group bookings.
- Generate proposals and quotations for clients.
- Cross-sell hotel properties when primary choice is unavailable.
- Maintain accurate data entry in sales systems.
- Follow up with customers to enhance bookings.
- Communicate booking statuses effectively with stakeholders.
- Deliver necessary documentation to clients and hotels.
Benifits
- room discounts
- recharge days
- volunteering days
- myWellbeing framework
Must Have skills
Job Keywords
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