Genesys SME
Tata Consultancy Services
Posted
4 weeks ago
Hyderabad, Telangana, India
Onsite
INR 50K
Mid Level
Full Time
Sema Summary
Tata Consultancy Services is seeking a Genesys SME in Hyderabad, India. The role involves expertise in Genesys technologies for customer experience management. Candidates should possess strong technical skills and relevant experience. This is a full-time on-site position with no remote options available. The expected salary is estimated at INR 50,000 per month.
About Company
Tata Consultancy Services is a leading global IT services, consulting, and business solutions organization.
Core Requirements
- Bachelor's degree in IT or related field
- Experience with Genesys technologies
- Strong problem-solving skills
- Knowledge of customer experience best practices
- Ability to work in a team environment
Responsibilities
- Manage Genesys systems and applications
- Provide technical support for Genesys services
- Collaborate with cross-functional teams
- Identify and troubleshoot issues related to Genesys
- Implement enhancements to improve customer engagement
- Stay updated on new Genesys features and technologies
- Train staff on Genesys usage and best practices
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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