General Manager
Inchcape Greater China
Posted
2 weeks ago
Kuala Lumpur
Remote
MYR 10K
Senior Level
Full Time
Sema Summary
The General Manager – Service Operations will oversee aftersales services within Inchcape Greater China, focusing on enhancing customer satisfaction and operational efficiency. This role requires leadership skills to manage a team effectively and implement strategic initiatives to improve service delivery. Candidates should possess a strong background in operations management and a proven track record in a similar industry. The position is based in Kuala Lumpur with a hybrid working option, making it suitable for those looking for flexibility in their work environment.
About Company
Inchcape is a leading automotive distributor and retailer with a strong presence in Greater China, dedicated to delivering exceptional customer service and building long-term relationships.
Core Requirements
- Bachelor's degree in business or related field
- Proven experience in management roles
- Strong leadership and team management skills
- Excellent communication abilities
- Strategic thinking and problem-solving skills
Responsibilities
- Oversee all aftersales operations.
- Enhance service delivery standards.
- Manage and develop service team.
- Drive customer satisfaction initiatives.
- Ensure compliance with company policies.
- Analyze operational performance metrics.
- Develop and implement service strategies.
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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