Functional Specialist
Midea Group
Posted
3 weeks ago
Pathum Thani, Thailand
Onsite
THB 30K
Full Time
Sema Summary
Midea Group is seeking a Functional Specialist fluent in Chinese to provide support in their operations based in Pathum Thani, Thailand. The role entails engaging with customers, addressing inquiries, and ensuring service excellence. Ideal candidates would possess experience in a customer-facing role and exhibit strong communication skills. Competitive compensation of approximately THB 30,000 monthly is offered.
About Company
Midea Group is a leading global manufacturer specializing in home appliances and technology. They prioritize innovation and customer service.
Core Requirements
- Fluency in Chinese
- Customer interaction experience
- Strong communication skills
- Problem-solving abilities
- Team collaboration experience
Responsibilities
- Assist customers with inquiries
- Facilitate communication between departments
- Provide technical support to clients
- Document client interactions
- Develop troubleshooting guides
- Ensure customer satisfaction
- Participate in team meetings
Must Have skills
Job Keywords
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