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Hyatt Regency

Front Office Manager

Hyatt Regency

Posted

3 weeks ago

Thành Phố Nha Trang, Khanh Hoa

Onsite

VND 12M

Mid Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Front Office Manager at Hyatt Regency Nha Trang is responsible for overseeing the front office operations and ensuring high levels of guest satisfaction. Candidates should possess strong managerial skills, experience in hotel management, and the ability to lead a team effectively. The position is full-time, located in Nha Trang, Vietnam, and requires mid-level experience in hospitality management. Applicants should be prepared for hands-on management and guest interaction.

About Company

Hyatt Regency is part of the Hyatt Hotels Corporation, well known for providing exceptional service in the hospitality industry.

Core Requirements

  • Bachelor's degree in Hospitality Management
  • 2-5 years of hotel management experience
  • Strong communication skills
  • Proficient in customer service
  • Ability to manage and lead a team

Responsibilities

  • Oversee front office operations
  • Manage guest check-in and check-out processes
  • Ensure high levels of customer satisfaction
  • Train and supervise front office staff
  • Handle guest inquiries and complaints
  • Develop and implement front office policies
  • Coordinate with other departments for smooth operations

Must Have skills

LeadershipCommunicationManagementCustomer serviceProblem-solving

Nice To Have Skills

MultilingualBudget managementSales skillsTraining experienceConflict resolution

Job Keywords

Front OfficeHotel ManagerCustomer ServiceOperations ManagementTeam Leadership

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