Front Office Manager
Hilton
Posted
4 weeks ago
Greater Kuching
Onsite
MYR 6K
Mid Level
Full Time
Sema Summary
The Front Office Manager is responsible for overseeing the front office operations at Hilton in Greater Kuching. This role involves managing the reception, guest services, and ensuring exceptional customer experiences. The ideal candidate should have a background in hospitality management and possess strong leadership skills. A mid-level position, it offers opportunities for personal growth and development within the company. Attention to detail and excellent communication skills are also essential for success in this role.
About Company
Hilton is a global hospitality company known for its commitment to high-quality service and innovative guest experiences.
Core Requirements
- Bachelor's degree in Hospitality Management
- Experience in hotel management
- Strong leadership abilities
- Excellent customer service skills
- Ability to manage staff effectively
Responsibilities
- Oversee front office operations
- Manage guest services and reception
- Train and supervise staff
- Ensure high standards of customer service
- Handle guest complaints and issues
- Monitor staff performance and provide feedback
- Coordinate with other hotel departments
Must Have skills
Nice To Have Skills
Job Keywords
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