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Front Office Associate
Orchha Palace and Resorts
Posted
3 weeks ago

Orchha, Madhya Pradesh, India

Onsite

INR 25K

Full Time

Job Categories

Hospitality Customer Administration FrontOffice Support

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Sema Summary

The Front Office Associate at Orchha Palace and Resorts is responsible for managing guest check-ins, providing information about the resort, and ensuring a high level of customer service. The role may involve handling reservations, answering calls, and maintaining front office procedures. Candidates should be proactive and capable of multitasking in a busy environment. This is a full-time, on-site position based in Orchha, Madhya Pradesh, India.

About Company

Orchha Palace and Resorts offers a luxurious experience for travelers visiting Orchha, with a focus on exceptional service and hospitality.

Core Requirements

High school diploma or equivalent
Strong communication skills
Customer service experience
Basic computer skills
Ability to work in a team

Responsibilities

Manage guest check-ins and check-outs
Answer phone calls and respond to inquiries
Provide information about the resort and local attractions
Handle room reservations and changes
Maintain front office procedures and records
Assist in resolving guest complaints
Coordinate with housekeeping and other departments

Must Have skills

Customer serviceCommunicationMultitaskingProblem-solvingComputer literacy

Nice To Have Skills

Hospitality experienceSales skillsLanguages

Tools Knowledge Requried

Reservation systemTelephoneComputer applications

Job Keywords

front officeguest relationscustomer servicehotel managementreceptionist

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