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Front Office Associate
Lemon Tree Hotels
Posted
3 weeks ago

Hisar, Haryana, India

Onsite

INR 30K

Junior Level

Full Time

Job Categories

Hospitality Customer Service Administration Management

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Skills

Experience

Industry

Sema Summary

The Front Office Associate position at Lemon Tree Hotels involves managing guest check-ins and check-outs, handling reservations, and ensuring a pleasant stay for guests. The role is based in Hisar, Haryana, India and is suitable for candidates with customer service experience and strong communication skills. This is a full-time opportunity that may require weekend shifts. Ideal candidates should be organized and proactive in solving guest issues.

About Company

Lemon Tree Hotels is a leading hospitality chain in India, known for providing high-quality services and maintaining a welcoming environment for guests.

Core Requirements

High school diploma or equivalent
Customer service experience
Strong communication skills
Ability to work in shifts
Organizational skills

Responsibilities

Greet and assist guests upon arrival
Handle guest check-ins and check-outs
Manage room reservations and inquiries
Respond to guest complaints and issues
Provide information about hotel services
Coordinate with other departments for guest services
Maintain a clean and organized reception area

Must Have skills

CommunicationCustomer ServiceOrganizationTime ManagementProblem Solving

Nice To Have Skills

MultitaskingTeamworkAttention to DetailConflict ResolutionSales Skills

Tools Knowledge Requried

Hotel Management SoftwareReservation SystemsPOS SystemsMicrosoft OfficeTelephony Systems

Job Keywords

Front OfficeHospitalityCustomer ServiceGuest RelationsReceptionist

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