Front Office Associate
Hyatt Place
Posted
last month
Goa, India
Onsite
INR 30K
Full Time
Sema Summary
The Front Office Associate at Hyatt Place is responsible for managing guest check-ins and check-outs. The role focuses on delivering exceptional customer service and support in a hospitality environment.
About Company
Hyatt Place offers modern accommodations and amenities, providing a welcoming experience for travelers and guests in the hospitality industry.
Core Requirements
- High school diploma or equivalent.
- Experience in customer service or hospitality.
- Strong communication skills.
- Ability to work in a fast-paced environment.
- Basic knowledge of hotel operations.
Responsibilities
- Manage guest check-ins and check-outs.
- Provide information about the hotel and local attractions.
- Assist guests with inquiries and special requests.
- Handle payment transactions accurately.
- Maintain cleanliness and organization of the front desk area.
- Collaborate with team members to ensure guest satisfaction.
- Address and resolve any guest complaints or issues.
Must Have skills
Job Keywords
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