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Front Office Associate
Andores Resort And Spa
Posted
3 weeks ago

Calangute, Goa, India

Onsite

INR 30K

Junior Level

Full Time

Job Categories

Hospitality Customer Administration Service Front

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Skills

Experience

Industry

Sema Summary

Andores Resort And Spa is seeking a Front Office Associate to manage guest interactions and provide exceptional customer service. This role entails greeting guests, handling check-ins and check-outs, and maintaining a welcoming atmosphere. The ideal candidate should have a friendly demeanor and assist with various administrative tasks. Located in Calangute, the position is suitable for entry-level applicants looking to start their career in the hospitality industry. Join a vibrant team and be a part of an enriching work environment.

About Company

Andores Resort And Spa offers a serene hospitality experience in Goa, focusing on customer satisfaction and quality service.

Core Requirements

High school diploma or equivalent
Strong communication skills
Customer service experience
Basic computer proficiency
Ability to multitask

Responsibilities

Greet and welcome guests upon arrival
Assist with check-in and check-out processes
Answer guest inquiries and provide information
Maintain front desk operations and customer service standards
Process bookings and handle reservations
Ensure the cleanliness of the front office area
Collaborate with other departments to enhance guest experience

Must Have skills

CommunicationCustomer ServiceMultitaskingTime ManagementProblem Solving

Nice To Have Skills

Hospitality KnowledgeCash HandlingTeamworkAttention to DetailBasic IT Skills

Tools Knowledge Requried

Reservation SoftwareMicrosoft OfficeHotel Management System

Job Keywords

Front OfficeGuest RelationsReceptionistHospitalityCustomer Support

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