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castin.io

Front Desk Representative

castin.io

Posted

2 weeks ago

Kathmandu, Bāgmatī, Nepal

Onsite

NPR 40K

Junior Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

As a Front Desk Representative, you will serve as the first point of contact for visitors and clients. Your responsibilities will include managing front desk operations, assisting with inquiries, and providing excellent customer service. The role requires strong communication skills, a friendly demeanor, and the ability to handle administrative tasks efficiently. This position is based in Kathmandu, Nepal, and is a full-time opportunity for junior candidates.

About Company

castin.io is a forward-thinking company committed to providing exceptional service in the customer support industry.

Core Requirements

  • High school diploma or equivalent
  • Good communication skills
  • Customer service experience
  • Basic computer proficiency
  • Ability to multitask

Responsibilities

  • Greet visitors and clients
  • Answer phone calls and emails
  • Manage front desk operations
  • Assist with administrative tasks
  • Provide information about the company
  • Maintain a clean and organized reception area
  • Handle customer inquiries and complaints

Must Have skills

CommunicationCustomer serviceMultitaskingOrganizationProblem-solving

Nice To Have Skills

Basic computer skillsTime managementTeam collaboration

Tools Knowledge Requried

PhoneComputerEmailScheduling software

Job Keywords

Front DeskCustomer SupportReceptionistAdministrative AssistantClient Relations

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