Front Desk Leader
Hilton
Posted
3 weeks ago
Bengaluru, Karnataka, India
Onsite
INR 30K
Mid Level
Full Time
Sema Summary
The Front Desk Team Leader at Hilton is responsible for overseeing front desk operations. This role includes leading staff, ensuring customer satisfaction, and managing daily front desk activities. A strong background in hospitality and customer service is required. The position is based in Bengaluru, India, and offers full-time employment. The ideal candidate will have mid-level experience and demonstrated leadership skills in a bustling hospitality environment.
About Company
Hilton is a global leader in the hospitality industry, renowned for its brilliant customer service and exceptional guest experiences.
Core Requirements
- Experience in hospitality management
- Strong customer service skills
- Leadership experience
- Problem-solving abilities
- Communication skills
Responsibilities
- Manage front desk operations
- Lead and train front desk staff
- Ensure high levels of customer satisfaction
- Handle guest complaints effectively
- Coordinate check-ins and check-outs
- Maintain front desk procedures
- Monitor and manage operational efficiency
Must Have skills
Nice To Have Skills
Job Keywords
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