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Semesteria

Front Desk Associate

Semesteria

Posted

2 weeks ago

Kathmandu, Bāgmatī, Nepal

Onsite

NPR 30K

Junior Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Front Desk Associate will be responsible for managing customer inquiries, providing excellent service, and maintaining the front desk operations at our Kathmandu office. Candidates must have strong communication and interpersonal skills with a focus on customer satisfaction. This is a full-time role suited for individuals seeking to grow in a supportive environment. Experience in customer service or administration is preferred.

About Company

Semesteria is dedicated to providing top-notch educational services and solutions, with a focus on student support and community building.

Core Requirements

  • High school diploma or equivalent
  • Strong customer service skills
  • Basic administrative skills
  • Effective communication abilities
  • Ability to multitask

Responsibilities

  • Greet and assist visitors
  • Answer phone calls and respond to inquiries
  • Manage front desk operations
  • Maintain records and documentation
  • Provide information about services and programs
  • Handle customer complaints and concerns
  • Support administrative tasks as needed

Must Have skills

Customer serviceCommunicationMultitaskingProblem-solvingBasic IT skills

Nice To Have Skills

BilingualTime managementConflict resolutionSales skillsTeam collaboration

Tools Knowledge Requried

Microsoft OfficePhone systemsCustomer relationship management software

Job Keywords

Customer ServiceFront DeskAdministrationHospitalitySupport

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