Front Desk Agent
Mercure
Posted
last month
South Tangerang City, Banten, Indonesia
Onsite
IDR 5M
Junior Level
Contract
Sema Summary
As a Front Desk Agent, you will ensure a memorable experience for guests from check-in to check-out. Your role includes providing exceptional service and enhancing guest satisfaction.
About Company
Mercure Serpong Alam Sutera is located in a vibrant lifestyle hub, offering stylish accommodations and modern facilities for both business and leisure travelers.
Core Requirements
- Customer service skills
- Experience with Opera System
- Fluency in English
- Prior hospitality experience
- Ability to work in a team
Responsibilities
- Greet and check in guests
- Provide exceptional customer service
- Respond to guest requests
- Promote hotel facilities
- Upsell services
- Manage guest accounts
- Ensure adherence to hotel policies
Benifits
- Discounted rates at Accor
- Learning programs
- Talent development
- Corporate Social Responsibility activities
Must Have skills
Job Keywords
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