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Victory Hotel Jakarta

Front Desk Agent

Victory Hotel Jakarta

Posted

3 weeks ago

Jakarta, Indonesia

Onsite

IDR 3M

Part Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Front Desk Agent at Victory Hotel Jakarta is responsible for welcoming guests, managing reservations, and handling guest inquiries. This part-time role is based on-site in Jakarta, Indonesia, where excellent customer service skills are essential. The agent should be adept at managing a variety of tasks including check-ins and check-outs, and ensuring guest satisfaction. Ideal candidates will possess strong communication abilities and a professional demeanor.

About Company

Victory Hotel Jakarta offers comfortable accommodations and exceptional service, catering to both leisure and business travelers in the heart of Jakarta.

Core Requirements

  • High school diploma
  • Customer service experience
  • Strong communication skills
  • Ability to multitask
  • Basic computer skills

Responsibilities

  • Greet and welcome guests.
  • Manage guest check-ins and check-outs.
  • Handle guest queries and requests.
  • Process reservations and cancellations.
  • Maintain up-to-date knowledge of hotel services and promotions.
  • Assist with administrative tasks as needed.
  • Ensure a clean and inviting reception area.

Must Have skills

Customer serviceCommunicationMultitaskingProblem-solvingComputer skills

Nice To Have Skills

Sales skillsForeign languageTeamworkAdaptabilityTime management

Tools Knowledge Requried

Hotel management softwareMicrosoft OfficePoint of Sale systems

Job Keywords

receptionistfront deskhotelcustomer servicehospitality

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