Front Desk Agent
ANV Hospitality Group
Posted
3 weeks ago
Bali, Indonesia
Onsite
IDR 6M
Full Time
Sema Summary
The Front Desk Agent role at ANV Hospitality Group in Bali involves providing exceptional customer service at the front desk of a hotel. Responsibilities include greeting guests, managing reservations, and ensuring a smooth check-in and check-out process. Candidates should possess strong communication skills and a friendly demeanor. This full-time position is essential for maintaining guest satisfaction and creating a welcoming environment.
About Company
ANV Hospitality Group specializes in providing quality hospitality services, creating memorable experiences for guests through dedicated customer service.
Core Requirements
- High school diploma
- Strong communication skills
- Customer service experience
- Ability to work shifts
- Attention to detail
Responsibilities
- Greet guests upon arrival
- Manage guest check-in and check-out
- Handle reservations and inquiries
- Provide information about hotel services
- Address guest complaints effectively
- Coordinate with housekeeping staff
- Maintain front desk cleanliness and organization
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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