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ANV Hospitality Group

Front Desk Agent

ANV Hospitality Group

Posted

3 weeks ago

Bali, Indonesia

Onsite

IDR 6M

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Front Desk Agent role at ANV Hospitality Group in Bali involves providing exceptional customer service at the front desk of a hotel. Responsibilities include greeting guests, managing reservations, and ensuring a smooth check-in and check-out process. Candidates should possess strong communication skills and a friendly demeanor. This full-time position is essential for maintaining guest satisfaction and creating a welcoming environment.

About Company

ANV Hospitality Group specializes in providing quality hospitality services, creating memorable experiences for guests through dedicated customer service.

Core Requirements

  • High school diploma
  • Strong communication skills
  • Customer service experience
  • Ability to work shifts
  • Attention to detail

Responsibilities

  • Greet guests upon arrival
  • Manage guest check-in and check-out
  • Handle reservations and inquiries
  • Provide information about hotel services
  • Address guest complaints effectively
  • Coordinate with housekeeping staff
  • Maintain front desk cleanliness and organization

Must Have skills

CommunicationCustomer ServiceOrganizationProblem SolvingTime Management

Nice To Have Skills

MultilingualSales SkillsTeam Collaboration

Tools Knowledge Requried

Reservation SystemComputerTelephone

Job Keywords

Front DeskCustomer ServiceHospitalityHotelAdministration

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