Financial Services Officer
Anantara Vacation Club
Posted
last month
Bangkok, Bangkok City, Thailand
Onsite
THB 30K
Junior Level
Full Time
Sema Summary
The Financial Services Officer provides essential customer service and manages financial inquiries at Anantara Vacation Club. The role focuses on collecting payments and resolving owner financial issues efficiently.
About Company
Anantara Vacation Club is Asia’s premier vacation ownership programme, enabling owners to explore top holiday destinations annually through a flexible points-based system.
Core Requirements
- Bachelor’s degree preferred
- Fluency in Thai and English
- Experience in financial or customer service
- Understanding of credit principles
- Strong communication skills
Responsibilities
- Follow up on overdue payments.
- Address owner inquiries regarding finances.
- Maintain proficiency in the Loan Servicing module.
- Update the receivables database for accuracy.
- Enforce policies on delinquent accounts.
- Collaborate with internal teams to resolve issues.
- Ensure high levels of customer satisfaction.
Must Have skills
Job Keywords
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