Field Tech Associate
NTT DATA North America
Posted
2 days ago
Taguig, National Capital Region, Philippines
Onsite
PHP 30K
Junior Level
Full Time
Sema Summary
The Field Tech Associate position at NTT DATA North America is designed for junior candidates interested in technology support. Responsibilities include assisting in field tech operations, resolving technical issues, and providing customer service. Successful candidates will possess a basic understanding of IT and troubleshooting skills. The job is full-time and based in Taguig, Philippines.
About Company
NTT DATA is a global IT service provider, offering a wide range of technology solutions to enhance business performance and customer engagement.
Core Requirements
- Basic IT knowledge
- Problem-solving skills
- Communication skills
- Technical troubleshooting
- High school diploma or equivalent
Responsibilities
- Assist with technical support at field locations.
- Resolve customer service inquiries.
- Provide technical guidance to clients.
- Install and maintain IT hardware.
- Document service requests and resolutions.
- Coordinate with senior technicians on complex problems.
- Stay updated on new technologies relevant to field support.
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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