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Semesteria

Field Support Engineer

Semesteria

Posted

2 weeks ago

Singapore, Singapore

Onsite

SGD 5K

Mid Level

Contract

Match

Skills

Experience

Industry

Sema

Sema Summary

As a Field Support Engineer, you will work on-site to assist clients with their technical needs. This role requires a strong background in engineering and IT to diagnose and resolve issues effectively. You should have a mid-level experience in similar positions and be able to communicate solutions clearly to clients. The position is based in Singapore and operates on a contract basis. There might be opportunities for hybrid work arrangements.

About Company

Semesteria is a company focused on delivering innovative solutions in engineering and technology. We prioritize efficiency and customer satisfaction with a dedicated support team.

Core Requirements

  • Bachelor's degree in Engineering or IT
  • Experience in technical support
  • Strong problem-solving skills
  • Ability to work independently
  • Excellent communication skills

Responsibilities

  • Provide on-site technical support
  • Diagnose and troubleshoot issues
  • Assist clients with equipment setup
  • Maintain accurate documentation
  • Collaborate with engineering teams
  • Train users on systems and tools
  • Ensure timely resolution of problems

Must Have skills

Technical supportProblem-solvingEngineering principlesCommunicationCustomer service

Nice To Have Skills

Project managementRemote supportTeam collaborationNetworking knowledgeHardware troubleshooting

Tools Knowledge Requried

Diagnostic toolsComputer softwareSupport ticket systemsCollaboration platformsField equipment

Job Keywords

Field EngineerTechnical SupportEngineeringClient RelationshipTroubleshooting

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