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BGI Genomics

Field Services Engineer

BGI Genomics

Posted

2 weeks ago

Greater Kuala Lumpur

Onsite

MYR 6K

Mid Level

Full Time

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Sema

Sema Summary

As a Field Services Engineer at BGI Genomics, you will be responsible for providing on-site technical support and ensuring the installation and maintenance of genomic sequencing instruments. This role requires a mid-level experience in technical services, preferably in a related engineering field. You will work in Greater Kuala Lumpur and may communicate with various stakeholders to ensure customer satisfaction. The company promotes a collaborative environment, aiming to deliver high-quality genomic solutions to clients.

About Company

BGI Genomics is a leading global provider of genomic and biotechnology services, focusing on advancing research and development to improve healthcare and agriculture.

Core Requirements

  • Bachelor's degree in Engineering or related field
  • Experience with technical service support
  • Strong troubleshooting skills
  • Ability to communicate technical information
  • Familiarity with genomic technologies

Responsibilities

  • Install genomic sequencing instruments
  • Provide on-site technical support
  • Conduct regular maintenance checks
  • Troubleshoot technical issues
  • Train users on equipment operation
  • Document service activities
  • Collaborate with engineering and product teams

Must Have skills

TroubleshootingTechnical supportCommunicationInstallationMaintenance

Nice To Have Skills

Project managementCustomer serviceData analysisTeam collaborationProblem-solving

Tools Knowledge Requried

Genomic sequencersDiagnostic toolsTechnical documentationService management softwareCommunication platforms

Job Keywords

Field ServicesTechnical SupportGenomic TechnologyEngineeringTroubleshooting

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