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Pentamaster Corporation Berhad

Field Services Engineer

Pentamaster Corporation Berhad

Posted

2 weeks ago

Bac Giang, Vietnam

Onsite

VND 30M

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Field Services Engineer role involves providing technical support and maintenance for equipment in the field. Successful candidates will manage service operations, resolve technical issues, and liaise with clients on-site to ensure satisfaction. Experience in field services is typically required, along with engineering knowledge relevant to the role. This is a full-time position based in Bac Giang, Vietnam.

About Company

Pentamaster Corporation Berhad specializes in providing automation and advanced manufacturing solutions across various sectors. They are focused on delivering quality and innovation to enhance customer operations.

Core Requirements

  • Bachelor's degree in Engineering or related field
  • Strong problem-solving skills
  • Excellent communication abilities
  • Experience in technical support
  • Ability to work in the field

Responsibilities

  • Provide on-site technical support for equipment.
  • Install and configure systems as required.
  • Conduct regular maintenance checks.
  • Troubleshoot customer issues remotely and on-site.
  • Maintain service documentation and reports.
  • Communicate with clients to ensure satisfaction.
  • Assist in training clients on equipment usage.

Must Have skills

Technical supportProblem-solvingCommunicationField engineeringCustomer service

Nice To Have Skills

Project managementTeam collaborationTime managementData analysisPresentation skills

Tools Knowledge Requried

Service management softwareDiagnostic toolsCommunication platformsTechnical manualsProject management tools

Job Keywords

EngineeringField ServicesTechnical SupportClient InteractionMaintenance

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