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Field Service Engineer
Boston Scientific
Posted
3 weeks ago

Jakarta Metropolitan Area

Onsite

IDR 10M

Mid Level

Full Time

Job Categories

Engineering Medical Service Support Technology

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Sema Summary

The Field Service Engineer role at Boston Scientific involves providing technical support for medical equipment in the Jakarta Metropolitan Area. Key responsibilities include managing preventive maintenance, coordinating with third-party service providers, and ensuring service quality. Candidates should have at least a degree in Biomedical Engineering or Electronics and a minimum of 5 years in field service. Strong English communication skills are essential for this customer-oriented position.

About Company

Boston Scientific is a global leader in medical technology, dedicated to advancing science for life by providing innovative solutions that improve patient health. With over 40 years of experience, the company addresses complex medical needs across various health sectors.

Core Requirements

Associate degree in Biomedical Engineering
Minimum 5 years field service experience
Proficient in technical support for medical equipment
Excellent English communication skills
Ability to work independently

Responsibilities

Provide level two service support for medical equipment
Coordinate with service providers for technical support
Ensure customer satisfaction with equipment performance
Monitor and maintain inventory and tools
Administer service contracts and collaborate with sales
Schedule preventive maintenance for equipment
Ensure compliance with quality and regulatory standards

Must Have skills

Technical SupportField ServiceData ManagementProblem SolvingCustomer Service

Nice To Have Skills

Biomedical EngineeringInventory ManagementRegulatory ComplianceEnglish ProficiencyTeam Collaboration

Tools Knowledge Requried

Service Management SystemCalibration ToolsDiagnostic EquipmentInventory SoftwareMaintenance Schedules

Job Keywords

Field ServiceMedical EquipmentTechnical SupportCustomer SatisfactionPreventive Maintenance

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