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Urban Company

Field Operations Manager

Urban Company

Posted

2 days ago

Hyderabad, Telangana, India

Onsite

INR 60K

Mid Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Field Operations Manager position at Urban Company is a full-time role based in Hyderabad, Telangana. The responsibilities include overseeing field operations, managing a team, and ensuring efficient workflow. Candidates should have a mid-level experience in operations management, with strong leadership skills. The company focuses on enhancing service delivery in the field while ensuring operational excellence.

About Company

Urban Company is a leading home services platform that connects customers with service professionals. The company aims to provide quality services and improve the overall customer experience.

Core Requirements

  • Bachelor's degree
  • 3-5 years of experience in operations
  • Strong team management skills
  • Excellent communication skills
  • Problem-solving abilities

Responsibilities

  • Manage daily field operations
  • Lead a team of field agents
  • Develop operational strategies
  • Ensure quality service delivery
  • Optimize workflows and processes
  • Monitor performance metrics
  • Address customer inquiries and issues

Must Have skills

LeadershipCommunicationOperations ManagementAnalytical SkillsProblem Solving

Nice To Have Skills

Project ManagementCustomer Relationship ManagementData AnalysisAdaptabilityNegotiation

Tools Knowledge Requried

ExcelCRM SoftwareProject Management Tools

Job Keywords

operationsmanagementfield managementteam leadcustomer service

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