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Field Collection Manager
Home Credit Indonesia
Posted
4 weeks ago

South Jakarta, Jakarta, Indonesia

Onsite

IDR 8M

Mid Level

Full Time

Job Categories

Management Finance Collections Customer Analysis

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Sema Summary

The Field Collection Manager plays a critical role in overseeing collection operations in South Jakarta. Responsibilities include managing a team, developing collection strategies, and analyzing performance metrics. Candidates should have mid-level experience in finance or management, with strong leadership and analytical skills. The position is full-time and on-site, ideal for those with a passion for improving customer relations and financial performance.

About Company

Home Credit Indonesia specializes in providing consumer finance solutions and focuses on ensuring smooth collection processes for customers.

Core Requirements

Bachelor's degree in Finance or related field
3–5 years in collections management
Proven team leadership skills
Strong analytical abilities
Familiarity with performance metrics

Responsibilities

Oversee collection operations
Manage and train collection teams
Develop effective collection strategies
Analyze collection performance metrics
Improve customer relations
Ensure compliance with financial regulations
Report on team performance

Must Have skills

LeadershipAnalytical skillsTeam managementCollections expertiseCustomer service

Nice To Have Skills

Financial analysisNegotiation skillsCommunicationProblem-solvingTime management

Tools Knowledge Requried

Performance metrics softwareCRM softwareSpreadsheet toolsDatabase managementCommunication platforms

Job Keywords

collectionsfinance managementteam leadershipcustomer relationsdata analysis

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