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Field Application Engineer
Sangfor Technologies (Thailand) Co., Ltd.
Posted
2 days ago

Bangkok, Bangkok City, Thailand

Remote

THB 60K

Mid Level

Full Time

Job Categories

Engineering IT Support Sales Consulting

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Sema Summary

Sangfor Technologies is seeking a Field Application Engineer in Bangkok. The role involves providing technical support and expertise in software solutions to clients. Candidates should have experience in engineering or IT support, as well as strong communication skills. Flexibility for hybrid work is offered. This full-time position aims to enhance client satisfaction through technical excellence.

About Company

Sangfor Technologies specializes in IT solutions and services, with a focus on innovation and excellence in technology support.

Core Requirements

Bachelor's degree in Engineering or IT
Experience in technical support roles
Strong communication skills
Ability to work independently
Proficient in software integration

Responsibilities

Provide technical support to clients.
Analyze customer requirements and provide solutions.
Coordinate with engineering teams for product issues.
Assist in software installation and setup.
Train clients on product features and benefits.
Conduct follow-up visits for troubleshooting.
Prepare technical documentation and reports.

Must Have skills

CommunicationTechnical supportProblem-solvingSoftware integrationClient interaction

Nice To Have Skills

Project managementCross-functional collaborationPresentation skillsTime managementData analysis

Tools Knowledge Requried

CRM softwareTechnical documentation toolsRemote troubleshooting toolsCommunication platformsData analysis software

Job Keywords

Field EngineerTechnical SupportClient SuccessSoftware SolutionsEngineering

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