Fares and Ticketing Agent
Liveware
Posted
3 weeks ago
Makati, National Capital Region, Philippines
Onsite
PHP 20K
Junior Level
Full Time
Sema Summary
The Fares and Ticketing Agent position involves working on-site in Makati, Philippines, and requires a focus on customer service and ticketing solutions. This role is ideal for junior candidates looking to enter the travel and ticketing industry. Responsibilities may include managing fare discrepancies, assisting customers with ticket purchases, and utilizing GDS systems. The position provides a full-time opportunity with the possibility of future growth in the company.
About Company
Liveware operates within the travel industry, focusing on fares and ticketing services, providing solutions for customer travel needs.
Core Requirements
- High school diploma
- Experience in customer service
- Familiarity with GDS systems
- Basic knowledge of ticketing procedures
- Strong communication skills
Responsibilities
- Assist customers with ticket inquiries
- Manage fare discrepancies
- Process ticket purchases
- Utilize GDS systems for bookings
- Provide excellent customer service
- Resolve customer complaints
- Maintain accurate ticketing records
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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