Executive, Customer Success
NielsenIQ
Posted
2 weeks ago
Củ Chi, Ho Chi Minh City
Remote
VND 30M
Executive Level
Full Time
Sema Summary
NielsenIQ is seeking an Executive in Customer Success focused on Analytics & Insights. This role requires a blend of strategic thinking and practical execution to enhance client relationships and deliver impactful insights. The ideal candidate should have strong experience in customer engagement and analytical skills. The position is full-time and hybrid, allowing flexibility in work arrangements.
About Company
NielsenIQ provides analytics and insights to help businesses understand their consumers and the market, driving data-driven decisions.
Core Requirements
- Bachelor's degree
- Experience in analytics
- Strong customer relationship skills
- Ability to interpret data
- Proven track record in customer success
Responsibilities
- Develop and maintain customer relationships.
- Analyze customer data to provide insights.
- Collaborate with teams to enhance service delivery.
- Implement strategies for customer retention.
- Communicate findings to stakeholders.
- Train clients on analytics tools.
- Report on customer success metrics.
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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