Semesteria Logo
Tata Consultancy Services

EUC Support Engineer

Tata Consultancy Services

Posted

3 weeks ago

Kuala Lumpur, Malaysia

Onsite

MYR 5K

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The EUC Support Engineer role at Tata Consultancy Services primarily involves providing level 2 and level 3 support for end-user computing issues. Responsibilities include troubleshooting hardware and software problems, maintaining user profiles, and ensuring efficient deployment of IT resources. Candidates should have a strong technical background and experience in a support role. This full-time position is based in Kuala Lumpur, Malaysia, offering a monthly salary commensurate with industry standards.

About Company

Tata Consultancy Services is a leading global IT services, consulting, and business solutions organization dedicated to helping clients achieve their business goals through technology.

Core Requirements

  • Technical degree or equivalent experience
  • Experience in EUC support
  • Strong troubleshooting skills
  • Excellent communication skills
  • Ability to work in a team

Responsibilities

  • Provide troubleshooting support for end-user computing issues.
  • Assist with hardware and software installations.
  • Maintain user profiles and configurations.
  • Monitor IT resources and systems for performance.
  • Document support processes and procedures.
  • Collaborate with other IT teams to resolve complex issues.
  • Ensure timely response to support requests.

Must Have skills

TroubleshootingTechnical supportWindows OSNetworkingCustomer service

Nice To Have Skills

MacOS supportRemote desktop toolsITIL frameworkScripting skillsCloud technologies

Tools Knowledge Requried

WindowsRemote DesktopTicketing SystemNetwork Monitoring ToolsOffice Suite

Job Keywords

EUCSupport EngineerTechnical SupportCustomer ServiceIT Support

Similar Jobs