Enterprise Service Desk Engineer
ScalableOS
Posted
4 weeks ago
India
Remote
INR 60K
Mid Level
Contract
Sema Summary
The Enterprise Service Desk Engineer position at ScalableOS involves providing technical support and resolving issues related to enterprise systems. Candidates should have a solid understanding of network protocols and experience with service desk tools. This role requires mid-level experience and strong communication skills, predominantly suitable for remote work. The estimated salary is competitive within the tech industry in India.
About Company
ScalableOS is a technology company focused on providing advanced operational support and IT solutions for enterprises.
Core Requirements
- Bachelor's degree in IT or related field
- Experience in service desk or similar role
- Strong troubleshooting skills
- Knowledge of ITIL frameworks
- Good communication skills
Responsibilities
- Provide first-level technical support.
- Troubleshoot and resolve hardware and software issues.
- Document and track support requests.
- Assist in the management of IT assets.
- Participate in user training sessions.
- Collaborate with other IT teams.
- Maintain knowledge of industry trends.
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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