Duty Manager
Hilton
Posted
yesterday
Greater Johor Bahru
Onsite
MYR 5K
Junior Level
Full Time
Sema Summary
The Duty Manager at Hilton is responsible for overseeing hotel operations during their shift, ensuring exceptional guest service and satisfaction. The role requires managing staff, addressing customer issues, and collaborating with other departments for smooth operation. The candidate should have strong leadership and customer service skills, ideally with prior experience in hospitality. This full-time position is located in Greater Johor Bahru, Malaysia.
About Company
Hilton is a global hospitality company known for its exceptional service and quality in the hotel industry.
Core Requirements
- High school diploma or equivalent.
- Experience in hotel management.
- Strong communication skills.
- Leadership experience.
- Customer service orientation.
Responsibilities
- Manage daily operations of the hotel.
- Ensure guest satisfaction and service quality.
- Lead and supervise hotel staff.
- Handle customer issues and complaints.
- Coordinate with other departments.
- Monitor hotel safety and security.
- Maintain operational standards.
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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