Digital Banking Intern
Hong Leong Bank Vietnam
Posted
last month
Hanoi Capital Region
Onsite
VND 5M
Intern Level
Internship
Sema Summary
The Digital Banking Intern will optimize customer onboarding by assisting users with account registration. This role involves direct customer outreach and support to enhance the user experience on the SoBanHang platform.
About Company
Hong Leong Bank Vietnam is a leading financial institution established in 1905, providing innovative banking services in Vietnam and Southeast Asia.
Core Requirements
- Current university student in Business or related field
- Familiarity with mobile banking applications
- Effective communication skills
- Detail-oriented and eager to learn
- Ability to manage tasks independently
Responsibilities
- Contact potential customers with incomplete registrations
- Explain account benefits and guide users through verification
- Identify and resolve technical hurdles during registration
- Educate users on the mobile application and transactions
- Maintain records of customer interactions
- Provide reports on conversion rates and feedback
- Support onboarding processes for new users
Must Have skills
Job Keywords
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