Dialer Specialist
Salmon Group Ltd
Posted
yesterday
Philippines
Remote
PHP 30K
Junior Level
Full Time
Sema Summary
As a Dialer & Telephony Operations Specialist at Salmon Group Ltd, you will manage telephony systems and ensure efficient operations remotely. This role requires solid knowledge in telephony technology and operations management, ideally suited for junior professionals. You will be responsible for monitoring dialer performance and providing technical support. The position is full-time and offers a competitive salary.
About Company
Salmon Group Ltd focuses on providing innovative telephony solutions and enhancing operational efficiency through technology.
Core Requirements
- Basic understanding of telephony systems
- Communication skills
- Problem-solving abilities
- Technical support experience
- Bachelor's degree in a related field
Responsibilities
- Monitor dialer performance metrics
- Provide technical support to users
- Coordinate with IT for system upgrades
- Analyze call data and reporting
- Assist in training staff on new systems
- Troubleshoot telephony issues
- Develop best practices for telephony operations
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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