Desktop Support Specialist
Astreya
Posted
last month
Hyderabad, Telangana, India
Onsite
INR 30K
Junior Level
Full Time
Sema Summary
The Desktop Support Specialist I role focuses on providing user support and managing IT services for a large user base. This position is an entry-level opportunity in the IT field, emphasizing customer satisfaction and technical support.
About Company
Astreya is a leading IT solutions provider, serving innovative organizations globally since 2001. With a focus on operational efficiency and competitive advantage, Astreya employs over 2200 IT professionals across 33 countries.
Core Requirements
- High school diploma or GED
- 0 to 2 years of related experience
- Excellent communication skills
- Ability to work in a team
- Basic IT knowledge
Responsibilities
- Assist in inventory and asset management.
- Support video conference room operations.
- Troubleshoot audio and visual issues.
- Deploy and recover laptop and desktop images.
- Provide customer support for IT accessories.
- Use ticketing systems for tracking work.
- Contribute to global projects as needed.
Benifits
- Career growth
- Learning opportunities
- Work-life balance
- Comprehensive benefits packages
- Employee development
Must Have skills
Job Keywords
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