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Desktop Support Engineer
MSR Infotech
Posted
2 days ago

Mumbai, Maharashtra, India

Onsite

INR 30K

Junior Level

Full Time

Job Categories

Support IT Engineering Technical Desktop

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Sema Summary

As a Desktop Support Engineer at MSR Infotech, you will be responsible for IT support to end-users, troubleshooting software and hardware issues, and maintaining network operations. This role requires a solid understanding of desktop environments and operating systems. Ideal candidates should possess good communication skills and a willingness to learn. This is a full-time, on-site position in Mumbai, providing valuable experience in a technical_support environment.

About Company

MSR Infotech is a technology company that focuses on providing comprehensive IT support and solutions to its clients.

Core Requirements

Bachelor's degree in Computer Science or related field
Proficient in Windows and Linux operating systems
Strong troubleshooting skills
Excellent communication abilities
Customer service orientation

Responsibilities

Troubleshoot hardware and software issues.
Install and configure computer systems.
Provide technical support to end-users.
Maintain inventory of IT equipment.
Assist in network setup and maintenance.
Document IT procedures and solutions.
Train users on new technologies.

Must Have skills

Technical supportNetworkingTroubleshootingWindows OSLinux OS

Nice To Have Skills

Communication skillsCustomer serviceTeam collaborationProblem solvingTime management

Tools Knowledge Requried

Remote DesktopTicketing SystemAntivirus SoftwareNetwork Monitoring ToolsOffice Suite

Job Keywords

desktop supportIT supporttroubleshootinghardwaresoftware

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