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Desktop Support Engineer
Thought Frameworks
Posted
3 weeks ago

Bengaluru

Onsite

INR 30K

Full Time

Job Categories

Support IT Engineering Technology Maintenance

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Sema Summary

The Desktop Support Engineer position at Thought Frameworks involves providing on-site technical support for computer systems and software. Candidates should have problem-solving skills and the ability to troubleshoot hardware and software issues. This role is full-time and located in Bengaluru, offering a competitive monthly salary. Ideal candidates will be proactive in resolving technical challenges and ensuring smooth IT operations.

About Company

Thought Frameworks specializes in providing innovative technology solutions and support for various IT needs.

Core Requirements

Technical certification
Problem-solving skills
Experience in IT support
Knowledge of desktop environments
Effective communication skills

Responsibilities

Provide technical support to staff
Troubleshoot hardware and software issues
Install and configure computer systems
Maintain IT equipment and software
Assist in IT projects
Document support processes
Train users on new technologies

Must Have skills

Technical supportTroubleshootingWindows OSHardware maintenanceCustomer service

Nice To Have Skills

Networking knowledgeRemote support skillsSoftware installationInventory managementProject management

Tools Knowledge Requried

Ticketing systemRemote desktopAntivirus softwareDocumentation toolsComputer hardware

Job Keywords

desktop supporttechnical supportIT supporttroubleshootingcustomer service

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