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Wipro

Desktop Engineer

Wipro

Posted

last month

Cebu, Central Visayas, Philippines

Onsite

PHP 30K

Mid Level

Full Time

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Sema

Sema Summary

The Desktop Engineer role involves assisting end-users and providing IT support. The position requires maintaining compliance with IT asset security standards.

About Company

Wipro is a leading AI-powered technology services and consulting company focused on innovative solutions for digital transformation.

Core Requirements

  • Bachelor's degree in IT or related field
  • Experience in IT support
  • Knowledge of IT asset management
  • Strong communication skills
  • Ability to work in a team

Responsibilities

  • Assist end-users with IT requests.
  • Provide support for domain teams.
  • Join incident calls during outages.
  • Conduct IT asset inventory verification.
  • Respond to email and chat queries.
  • Ensure compliance with security standards.
  • Document support activities in the ticketing system.

Must Have skills

Technical supportIT asset managementCommunicationProblem-solvingTeam collaboration

Job Keywords

Desktop SupportIT SupportTechnical AssistanceAsset ManagementIncident Management

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