Semesteria Logo
Solusi-ku

Desk Collection Staff

Solusi-ku

Posted

3 weeks ago

Jakarta, Indonesia

Onsite

IDR 5M

Junior Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Desk Collection Staff position at Solusi-ku involves handling collections and enhancing customer satisfaction through effective communication and support. Candidates should have strong interpersonal skills and attention to detail while managing accounts receivable. This role requires an ability to work on-site, and while specific experience isn't detailed, a junior level is expected. As it's full-time, candidates can anticipate a structured work environment in Jakarta, Indonesia.

About Company

Solusi-ku is focused on financial solutions, providing services that enhance customer experience and operational efficiency. The company's commitment to quality makes it a notable player in the collections industry.

Core Requirements

  • High school diploma or equivalent
  • Excellent communication skills
  • Basic understanding of finance
  • Ability to manage customer relationships
  • Team collaboration skills

Responsibilities

  • Manage collections on overdue accounts
  • Communicate effectively with customers
  • Document collection efforts accurately
  • Maintain customer records in the system
  • Coordinate with other departments as needed
  • Follow up on payment commitments
  • Provide feedback to improve collection processes

Must Have skills

CommunicationProblem solvingAttention to detailTime managementCustomer service

Nice To Have Skills

Experience in collectionsFamiliarity with financial regulationsNegotiation skillsData entry proficiencyAdaptability

Tools Knowledge Requried

CRM softwareMicrosoft OfficeDatabase management tools

Job Keywords

collectionsfinancecustomer supportaccounts receivableproblem solving

Similar Jobs