Semesteria Logo
Soft Claim Solutions Private Limited

Debt Collector

Soft Claim Solutions Private Limited

Posted

2 weeks ago

Nagpur, Maharashtra, India

Onsite

INR 30K

Junior Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Debt Collector at Soft Claim Solutions Private Limited will be responsible for collecting overdue payments and managing client accounts. This role involves direct communication with customers to negotiate payment plans and resolve issues. Ideal candidates will have some experience in customer service or collections. The position is full-time and located in Nagpur, Maharashtra, India, providing an opportunity to develop skills in finance and customer support.

About Company

Soft Claim Solutions Private Limited specializes in financial services, focusing on customer account management and debt recovery solutions.

Core Requirements

  • High school diploma
  • Strong communication skills
  • Knowledge of collection techniques
  • Familiarity with financial software
  • Ability to negotiate effectively

Responsibilities

  • Contact customers to collect outstanding debts.
  • Negotiate payment plans with customers.
  • Maintain accurate records of communications and payments.
  • Handle disputes or complaints related to collections.
  • Provide excellent customer service during interactions.
  • Work towards meeting monthly collection targets.
  • Coordinate with other departments for account resolutions.

Must Have skills

CommunicationNegotiationProblem-solvingTime managementAttention to detail

Nice To Have Skills

Financial literacyCRM software experienceCustomer service skillsMicrosoft OfficeMultilingual

Tools Knowledge Requried

CRM softwareMicrosoft OfficeDebt tracking tools

Job Keywords

debt collectioncustomer servicefinancenegotiationcollections

Similar Jobs