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Equinix

Data Center Engineer

Equinix

Posted

3 weeks ago

Iskandar Puteri, Johore

Onsite

MYR 6K

Mid Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Data Center Customer Operations Engineer II at Equinix will be responsible for managing and maintaining data center operations, ensuring optimal performance and reliability. This role requires strong problem-solving skills and the ability to work collaboratively in a team environment. Candidates should have a solid background in IT and experience in customer support to effectively address client needs. The position is full-time and based on-site in Iskandar Puteri, Johore, Malaysia.

About Company

Equinix is a global data center and colocation provider that connects businesses to their key partners and customers across the world, allowing them to improve performance and reduce latency.

Core Requirements

  • Bachelor's degree in Computer Science or related field
  • 3+ years of experience in data center operations
  • Strong understanding of networking concepts
  • Proficient in troubleshooting hardware and software issues
  • Excellent customer service skills

Responsibilities

  • Manage daily operations of data center facilities
  • Perform hardware installations and upgrades
  • Monitor and troubleshoot network connectivity
  • Ensure compliance with backup and disaster recovery plans
  • Collaborate with team members to improve operational efficiency
  • Maintain documentation of operational processes
  • Provide technical support to customers and ensure satisfaction

Must Have skills

NetworkingTroubleshootingProblem-SolvingCustomer SupportDocumentation

Nice To Have Skills

Project ManagementCloud TechnologiesData Center ManagementTeam CollaborationTechnical Writing

Tools Knowledge Requried

CiscoLinuxMonitoring SoftwareTicketing SystemVirtualization Tools

Job Keywords

Data CenterOperationsEngineeringTechnical SupportNetworking

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