Data Center Engineer
Equinix
Posted
3 weeks ago
Iskandar Puteri, Johore
Onsite
MYR 6K
Mid Level
Full Time
Sema Summary
The Data Center Customer Operations Engineer II at Equinix will be responsible for managing and maintaining data center operations, ensuring optimal performance and reliability. This role requires strong problem-solving skills and the ability to work collaboratively in a team environment. Candidates should have a solid background in IT and experience in customer support to effectively address client needs. The position is full-time and based on-site in Iskandar Puteri, Johore, Malaysia.
About Company
Equinix is a global data center and colocation provider that connects businesses to their key partners and customers across the world, allowing them to improve performance and reduce latency.
Core Requirements
- Bachelor's degree in Computer Science or related field
- 3+ years of experience in data center operations
- Strong understanding of networking concepts
- Proficient in troubleshooting hardware and software issues
- Excellent customer service skills
Responsibilities
- Manage daily operations of data center facilities
- Perform hardware installations and upgrades
- Monitor and troubleshoot network connectivity
- Ensure compliance with backup and disaster recovery plans
- Collaborate with team members to improve operational efficiency
- Maintain documentation of operational processes
- Provide technical support to customers and ensure satisfaction
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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