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Accenture

Customer Support Specialist

Accenture

Posted

2 days ago

Selangor, Malaysia

Onsite

MYR 3K

Junior Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

Accenture is seeking a Customer Support Specialist proficient in Korean. The role involves assisting customers with inquiries, managing sales interactions, and ensuring customer satisfaction. Candidates should be comfortable with on-site work in Selangor, Malaysia. This full-time position is ideal for individuals with a junior experience level looking to grow in a dynamic environment.

About Company

Accenture is a global professional services company providing a broad range of services in strategy and consulting, digital transformations, technology, and operations.

Core Requirements

  • Fluent in Korean
  • Excellent communication skills
  • Customer service experience
  • Sales skills
  • Problem-solving abilities

Responsibilities

  • Assist customers with inquiries and issues.
  • Manage sales interactions effectively.
  • Maintain customer satisfaction.
  • Provide product information to customers.
  • Resolve customer complaints.
  • Work with team members to improve service.
  • Document customer interactions accurately.

Must Have skills

Korean proficiencyCommunicationCustomer serviceSales skillsProblem-solving

Nice To Have Skills

TeamworkAdaptabilityTime managementConflict resolutionTechnical aptitude

Job Keywords

customer supportsalesKoreancommunicationservice

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