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Customer Support Specialist
Crescendo
Posted
3 weeks ago

Manila, Philippines

Remote

PHP 30K

Full Time

Job Categories

Support Customer Remote Bilingual Service

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Sema Summary

Crescendo is seeking a Spanish Bilingual Customer Support Specialist to join their team remotely. The role involves assisting customers in both English and Spanish, addressing inquiries, and providing support through various communication channels. Strong language skills and customer service orientation are essential. This is a full-time position based in Manila, Philippines, offering a competitive monthly salary and the convenience of remote work.

About Company

Crescendo is a forward-thinking company focused on providing exceptional customer service. With a commitment to innovation, they value team members who are passionate about helping customers succeed.

Core Requirements

Bilingual in Spanish and English
Excellent communication skills
Customer service experience
Problem-solving abilities
High school diploma or equivalent

Responsibilities

Assist customers in both Spanish and English
Resolve customer inquiries promptly
Provide support via phone and email
Document customer interactions
Identify and escalate complex issues
Maintain a positive attitude
Collaborate with team members

Must Have skills

BilingualCommunicationCustomer ServiceProblem SolvingDocumentation

Nice To Have Skills

Team CollaborationTime ManagementAdaptability

Job Keywords

BilingualCustomer SupportSpanishRemoteService

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