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Customer Support Specialist
Voylla
Posted
4 weeks ago

Jaipur, Rajasthan, India

Onsite

INR 30K

Full Time

Job Categories

Support Customer Service Helpdesk Communication

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Sema Summary

The Customer Support Specialist at Voylla is responsible for providing high-quality support to customers in Jaipur, Rajasthan. This role involves resolving customer issues and inquiries, documenting all interactions, and ensuring a positive customer experience. Candidates should possess excellent communication skills and a friendly attitude. The position is full-time and on-site, aiming to support customer satisfaction and loyalty.

About Company

Voylla is a leading brand known for its commitment to quality and customer satisfaction in a competitive marketplace.

Core Requirements

Strong communication skills
Problem-solving abilities
Customer service experience
Team collaboration
High school diploma or equivalent

Responsibilities

Assist customers with inquiries
Provide product information
Resolve issues promptly
Document customer interactions
Collaborate with team members
Maintain knowledge of products
Support customer loyalty initiatives

Must Have skills

CommunicationCustomer serviceProblem-solvingTeamworkDocumentation

Nice To Have Skills

Time managementTechnical skillsAdaptability

Job Keywords

Customer SupportCustomer ServiceCommunicationInquiriesProblem Solving

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