Customer Support Representative
Cooee Inc
Posted
last month
Iloilo, Western Visayas
Onsite
PHP 30K
Junior Level
Full Time
Sema Summary
As a Customer Support Representative, you will manage a range of administrative tasks including calls, work orders, and invoices. The role requires effective communication and problem-solving to maintain operational efficiency.
About Company
Cooee Inc specializes in outsourcing and offshoring consulting. They focus on building teams and nurturing talent to help businesses achieve their goals.
Core Requirements
- Bachelor's degree or equivalent experience
- 2 years in customer service
- Excellent communication skills
- Proficient in Microsoft Office
- Detail-oriented and great at multitasking
Responsibilities
- Handle inbound and outbound calls
- Process various invoices
- Coordinate with contractors for urgent tasks
- Respond to email queries
- Track and close outstanding jobs
- Ensure service standards are met
- Participate in system and staff development
Must Have skills
Job Keywords
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