Customer Support
Outsourced
Posted
last month
National Capital Region, Philippines
Remote
PHP 30K
Junior Level
Full Time
Sema Summary
Outsourced is seeking a Customer Support Specialist to manage patient inquiries in a home-based setting. The role involves providing support for healthcare-related services and ensuring customer satisfaction.
About Company
Outsourced is a premier, ISO-certified outsourcing company specializing in remote staff solutions. With over a decade of experience, it connects skilled professionals in the Philippines with global clients across various industries.
Core Requirements
- Bachelor's degree
- Customer support experience
- Familiarity with EMR/EHR systems
- Strong communication skills
- Problem-solving abilities
Responsibilities
- Respond to client inquiries via phone and email
- Support patient onboarding processes
- Document interactions in CRM systems
- Coordinate with internal teams
- Maintain confidentiality and compliance with regulations
- Escalate complex issues
- Meet productivity standards
Benifits
- Work-life balance
- Growth opportunities
- Supportive work environment
Must Have skills
Job Keywords
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