Customer Support Officer
Toll Group
Posted
yesterday
Bayan Lepas, Penang
Onsite
MYR 3K
Junior Level
Full Time
Sema Summary
Toll Group is seeking a Customer Support Officer based in Bayan Lepas, Penang. The role involves assisting customers with their inquiries and ensuring high-quality service delivery. Applicants should ideally be junior-level candidates with a strong focus on customer satisfaction. This is a full-time on-site position, which provides opportunities for skills development and growth within the organization. The salary is estimated at MYR3000 per month.
About Company
Toll Group is a leading logistics and freight provider, dedicated to delivering exceptional customer service and support. With a strong presence in the Asia-Pacific region, the company focuses on tailored logistical solutions and efficient operations.
Core Requirements
- Strong communication skills
- Customer service experience
- Problem-solving abilities
- Team collaboration skills
- Basic computer proficiency
Responsibilities
- Handle customer inquiries promptly
- Provide accurate product information
- Resolve customer complaints effectively
- Document customer interactions
- Collaborate with team members
- Assist in order processing
- Maintain customer satisfaction levels
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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