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Customer Support Intern
Fabus Frames
Posted
3 weeks ago

Kasaragod, Kerala, India

Remote

INR 20K

Intern Level

Internship

Job Categories

Support Customer Intern Services Operations

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Skills

Experience

Industry

Sema Summary

Join Fabus Frames as a Customer Support Intern, where you will assist in providing customer service and support. This internship is remote, allowing you to work flexibly from home. You will engage with customers, help resolve issues, and ensure satisfaction. The position is ideal for candidates looking to gain practical experience in customer relations. A stipend of INR20000 per month will be provided.

About Company

Fabus Frames is a growing company focused on providing high-quality customer service in the frames industry.

Core Requirements

Strong communication skills
Ability to work independently
Basic understanding of customer service
Problem-solving skills
Computer literacy

Responsibilities

Assist customers with inquiries
Provide support via email and chat
Resolve issues in a timely manner
Document customer interactions
Maintain a positive customer experience
Collaborate with team members
Participate in training sessions

Must Have skills

CommunicationCustomer serviceProblem-solvingTime managementOnline communication

Nice To Have Skills

MultilingualTechnical understandingAdaptabilityTeam collaborationSales knowledge

Tools Knowledge Requried

CRM softwareEmailChat toolsOffice suiteHelpdesk platforms

Job Keywords

Customer supportInternshipRemote workService roleCommunication skills

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