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Customer Support
Nisai Vietnam
Posted
4 weeks ago

Ho Chi Minh City, Vietnam

Onsite

VND 12M

Full Time

Job Categories

Support Customer Education Service Remote

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Sema Summary

Nisai Vietnam is seeking a Customer Support professional to join their Ho Chi Minh City team. The role involves providing assistance to customers and students, ensuring their needs are met effectively. Strong communication and problem-solving skills are essential for addressing inquiries and resolving issues. This position is full-time and requires a commitment to delivering exceptional support. The company fosters a collaborative environment focused on customer satisfaction.

About Company

Nisai Vietnam specializes in educational services, offering online learning solutions for students. The company focuses on accessibility and quality in education, providing a supportive atmosphere for both students and staff.

Core Requirements

Strong communication skills
Problem-solving abilities
Ability to work in a team
Customer service experience
Adaptability to learning systems

Responsibilities

Provide assistance to customers and students
Resolve inquiries and issues effectively
Maintain a positive and professional attitude
Document support interactions
Collaborate with team members
Follow up on customer feedback
Assist in implementing service improvements

Must Have skills

CommunicationProblem-solvingTeamworkCustomer serviceAdaptability

Job Keywords

Customer SupportClient RelationsProblem SolvingCommunicationService Excellence

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